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Privacy Policy

Spinfever › Privacy Policy

This Privacy Policy outlines how Spinfever Casino (“we,” “us,” “our”) collects, processes, uses, and protects your personal information when you access and use our online casino services through the website www.spinfever.com (“Website”). This policy is intended for residents of Australia and is designed to ensure compliance with applicable data protection laws and regulations. By using our Website, you acknowledge and consent to the practices described in this Privacy Policy.

1. Data Controller Information

The data controller responsible for your personal information is Dama N.V., a company registered and established under the laws of Curaçao with registration number 152125 and registered address at Julianaplein 36, Willemstad, Curaçao. Any questions regarding this Privacy Policy or the handling of your data can be directed to our support team via the contact details provided on the Website.

2. Types of Personal Data Collected

We collect and process different types of personal data depending on your interaction with our services. The types of data we may collect include:

  • Identification Data: such as your full name, date of birth, and identification documents (e.g., passport, driver’s license).
  • Contact Information: including your residential address, email address, and telephone number.
  • Account Information: such as username, password, and account activity.
  • Financial Data: including payment method details, transaction history, deposit and withdrawal records.
  • Technical Data: such as IP address, browser type, device information, and usage statistics collected via cookies and similar technologies.
  • Correspondence: including records of your communication with our support team or other representatives.

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes, based on specific legal grounds:

  • To register, verify, and manage your account (performance of contract).
  • To process your transactions and payments (performance of contract).
  • To comply with legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements (legal obligation).
  • To ensure the security and integrity of our services (legitimate interests).
  • To provide customer support and respond to your inquiries (performance of contract or legitimate interests).
  • To send service-related communications and notifications (performance of contract).
  • To improve our services, Website functionality, and user experience (legitimate interests).
  • To enforce our terms and conditions and protect our rights (legitimate interests or legal obligation).

4. Data Sharing and Disclosure

Your personal data may be shared with the following entities in strict accordance with applicable legal requirements:

  • Service providers and business partners assisting in the operation of the Website, payment processing, IT support, and customer service.
  • Regulatory authorities, law enforcement agencies, or other competent bodies as required by law or to comply with legal processes.
  • Affiliated companies within our corporate group for administrative purposes.
  • Third-party verification and fraud prevention services, when necessary for security and compliance.

We ensure that all third parties handling your data are contractually obliged to maintain adequate data protection standards and use your information solely for the specified purposes.

5. International Data Transfers

Your personal data may be transferred and processed in jurisdictions outside Australia and the European Economic Area (EEA), including Curaçao. We implement appropriate safeguards, such as standard contractual clauses, to ensure that your data remains protected in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes. Retention periods may vary depending on the nature of the information and our obligations under applicable law. When your data is no longer required, it will be securely deleted or anonymized.

7. Your Data Protection Rights

As a resident of Australia, you have the following rights regarding your personal data, subject to certain legal limitations:

  • The right to access your personal data and request a copy.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request erasure of your personal data, where applicable.
  • The right to restrict or object to certain types of processing.
  • The right to withdraw consent where processing is based on consent.
  • The right to data portability, where applicable.

Requests to exercise these rights can be submitted to our support team using the contact details on the Website. We may require verification of your identity before fulfilling such requests.

8. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your data, please note that no system can guarantee absolute security.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and enable certain features. You can manage your cookie preferences through your browser settings. For detailed information about the use of cookies, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be indicated at the top of the policy. We encourage you to review this policy periodically to remain informed about our data practices.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our support team via the contact form provided on the Website or by email at [email protected].

12. Complaints

If you are dissatisfied with our response to your data protection concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.